Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adam Taylor

Adam Taylor

August 29, 2025

5  out of  5
rating by Adam Taylor
"Not only was this agency helpful, but timely as well. I was in a pinch and needed a quote for a policy, and Michelle Cook was able to put it together within a matter of hours. She was helpful, friendly, and very accommodating. As a result, I was insured by the end of the day!"
Profile photo of Tanya Hiner

Tanya Hiner

August 29, 2025

1  out of  5
rating by Tanya Hiner
"First time having to file a claim due to someone throwing a rock off an overpass while I was driving on the interstate and it crashed through the sunroof of my BMW. Filed a police report and was told by State Farm that it was comprehensive so it would be covered with zero deductible and wouldn’t increase my rates. We are now three weeks in, they will only cover part of the damage repair leaving me close to $2500 out of pocket. They sent one check to an old address we haven’t lived at in 4 years (mind you my bills come to my current address every month without fail). My car won’t be released since the service provider hasn’t received their check (who knows where that was sent or how long it will take to get there). Meanwhile, I have had to pay for a rental every day at $60/day with no end in sight. The service provider says they have tried and tried to reach out to State Farm, as have I, and we sit on hold waiting for a call to be answered for 45+ minutes to get disconnected or we are told they can’t help us; emails, texts, voicemails and messages go unanswered, and they refuse to provide any assistance. They are quick to close a claim without ANY resolution. My rates keep going up, but when you try to actual use what you are paying for, you get screwed and ignored. Seems like fraud to me especially when they refuse to talk to you or your service provider who wants to submit a revised estimate to help with coverage. Luckily insurance is a competitive market and enough people can choose to go somewhere else."
We responded:
"Tanya, I am so sorry to hear you had such a poor experience with our claims department! We rarely get this kind of feedback and it saddens me to hear it! I want you to know that I will do everything in my power to help and to try and get your claim back on the right track. I will call the claims department right now to get more information and to see what I can do. "
Profile photo of Kimberly Wever

Kimberly Wever

August 28, 2025

5  out of  5
rating by Kimberly Wever
"Nina from State Farm was so helpful! She was able to get quotes fast and explain everything."
Profile photo of Donald Standley

Donald Standley

August 28, 2025

5  out of  5
rating by Donald Standley
"great people, would highly recommend this office,Rosemary is the greatest agent i have ever been with, i am 72 and been with many agents, she is the best by far"
We responded:
"We greatly appreciate the review and your kind words! 🙏🏼 It means the world to us that you have such a high opinion of our office and feel comfortable recommending us to the community for their insurance needs. Thank you, Donald!"
Profile photo of Lynn Hranac

Lynn Hranac

August 22, 2025

5  out of  5
rating by Lynn Hranac
"Michelle Cook has helped me with my auto insurance needs with Nick Sage State Farm office. She was a great help explaining renters insurance to me and helped me pick the right policy for my needs. Great person and office to work with."
We responded:
"Lynn, thank you very much for compliments and for recommending our agency. Michelle and I appreciate it and you so very much! Welcome to State Farm and the Nick Sage State Farm agency. 😊"
Profile photo of Madhu Nellore Babu

Madhu Nellore Babu

August 19, 2025

5  out of  5
rating by Madhu Nellore Babu
"Amazing staff and service. Nick Sage diligently worked with me to make sure I am sufficiently covered"
We responded:
"Thank you, Madhu! You are such a pleasure to work with and I am so glad I could take care of you and your family."
Profile photo of Catzilla

Catzilla

August 17, 2025

5  out of  5
rating by Catzilla
"Michelle Cook was so helpful and great to work with! She made sure we had our policy in place for new home purchase and even helped us save some money on our current homeowners policy. She provided us with excellent customer service and we would highly recommend her & Nick Sage State Farm to anyone looking for a great local agent."
We responded:
"What a great review! Thank you so much for taking the time to share and for awarding us with a 5 Star Review!⭐⭐⭐⭐⭐ I always love to hear this kind of feedback. It sounds like this new relationship is a good one for us all. Please know that Michelle and I greatly appreciate you and your business. Thank you again for selecting us to take care of your personal insurance needs. 😊"
Profile photo of Christian Fuquen

Christian Fuquen

August 16, 2025

5  out of  5
rating by Christian Fuquen
"Rosemary has being extremely helpful on everything I ask her for. A lot of times I call her to do a lot of stuff for me and she’s always nice, polite, and no rushing me at all like other businesses. Recommend State Farm and specially her to be your agent"
We responded:
"Thank you, Christian!! We really appreciate the 5 Star Review. Rosemarie shared how much she enjoys working with you and your dad. 😊"
Profile photo of Nick Guevara

Nick Guevara

August 15, 2025

5  out of  5
rating by Nick Guevara
"Had a fantastic experience with this State Farm office. Nina Slater did an excellent helping with a life insurance policy. I would highly recommend her! Thank you Nina!"
We responded:
"You are so very welcome! Thank you so much for taking the time to recognize Nina and our office with a 5 Star Review! Life insurance is such an important part of our overall financial plan and I am so glad you took the steps necessary to get one in place. Thank you for trusting us to protect you and your family. 🙏🏼"
Profile photo of mike hogi

mike hogi

August 12, 2025

5  out of  5
rating by mike hogi
"Nina is very helpful, knowledgeable, n friendly. Nick Sage STATEFARM Insurance has helped me get better rates."
We responded:
"Mike, thank you very much for sharing your experience with Nina and our agency! I am so glad to hear we had such competitive rates and that you are a happy customer. Thank you for taking the time to leave us a 5 Star ⭐ Review! We appreciate you. "
Profile photo of Faye Jones

Faye Jones

August 11, 2025

5  out of  5
rating by Faye Jones
"So great, she helped me get set up I couldn't be happier"
We responded:
"Welcome to State Farm and the Nick Sage State Farm Agency! Michelle shared how much she enjoyed working with and helping you get all your insurance in place. Thank you for being one of our newest customers. 🙏🏼"
Profile photo of Alan Lee

Alan Lee

August 11, 2025

5  out of  5
rating by Alan Lee
"Nina at State Farm Insurance provides excellent customer service. If you are new to Henderson, NV, I suggest calling her for your insurance needs."
We responded:
"Alan, thank you for taking the time to leave Nina and our agency a 5 Star Review! The entire team greatly appreciates your kinds words and your recommendations. 😊"
Profile photo of Matthew Pourteymaur

Matthew Pourteymaur

August 8, 2025

5  out of  5
rating by Matthew Pourteymaur
"Michelle was awesome she was like a mom. Took care of me"
We responded:
"Matthew, what a nice compliment! I am so glad Michelle was able to help and guide you through the insurance process. While price is certainly important, even more so is to get the proper protection. I am glad Michelle was able to do both. Welcome to the Nick Sage State Farm Agency. "
Profile photo of Lyn Schafer

Lyn Schafer

August 7, 2025

5  out of  5
rating by Lyn Schafer
"Terrific people. Nina you are the best Very creative and the best."
We responded:
"Thank you, Lyn! We sure have been through a lot together over the years and we are so very thankful to have you as our customer. Thank you for your loyalty and for choosing the Nick Sage State Farm agency. "
Profile photo of Amy Miller

Amy Miller

August 7, 2025

5  out of  5
rating by Amy Miller
"I have been a customer for over eight years with Statefarm/ Nick Sage's office. Each time I have a question and need to call in each & every single agent & customer service representative has been kind, courteous and extremely helpful in trouble shooting my concern or just simply making a payment! Michelle in particular is who I spoke with the other day for my policy questions & helped me obtain a copy of my updated insurance card. Michelle was polite, helpful and also energetic just what I needed that day! Statefarm has been more than good to me over the years & extremely helpful with the changes that come in life! #grateful #statefarm #reliable #agency"
We responded:
"Wow...thank you for taking the time to share and for leaving us such a detailed review! Amy, you are always such a pleasure to work with and we all enjoy helping you. Thank you for being such a loyal and long time customer...it's customers like you that make what we do such a pleasure! 🙏"
Profile photo of Michelle Madril

Michelle Madril

August 7, 2025

5  out of  5
rating by Michelle Madril
"Rosemarie Perez was so very helpful and nice really cared to help with new insurance she has great customer service great attitude"
We responded:
"Michelle, thank you so much for the 5 Star Review! I always love to hear from another happy and satisfied customer. I am so glad you had such a great experience with Rosemarie. She does have a great attitude and I am glad you could sense it. 😊 Welcome to State Farm and the Nick Sage Agency. "
Profile photo of Paul Depierro

Paul Depierro

August 2, 2025

5  out of  5
rating by Paul Depierro
"State Farm since the mid 70s and as it all passed down the line the folks all have provided great service to all their customer base."
We responded:
"Paul, thank you for being a State Farm customer for over 50 years!! 🎉 That is such a a huge milestone! Thank you for your loyalty and for allowing our agency to continue the tradition. 😊 We are all so very thankful for you and your business. 🙏🏼"
Profile photo of cantbelieveigotu 1028

cantbelieveigotu 1028

August 1, 2025

5  out of  5
rating by cantbelieveigotu 1028
"MS NINA SLATER IS THE BEST CUSTOMER SERVICE HELP WILL HELP UNDERSTAND AND WONT HAVE YOU FEELIN MISS UNDERSTOOD GREAT JOB 5 STAR!!!"
We responded:
"😊 Thank you, David!! 😊 Nina is really great at what she does and I know she appreciates the recognition. We are always here to help you (and any customer) navigate your insurance and better understand your policies. Thank for being our customer...we all appreciate you very much. 🙏🏼"
Profile photo of Cindy Snyder

Cindy Snyder

August 1, 2025

5  out of  5
rating by Cindy Snyder
"Michelle was incredibly helpful and understanding which made my move from California to Nevada a breeze knowing my insurance needs had been met. I would highly recommend, at a minimum, you get a quote from them so you know you are getting the best coverage for the right amount."
We responded:
"Thank you, Cindi! Welcome to the Nick Sage State Farm Agency! We are so happy to have you as one of our newest customers. I am so glad you had such a great experience with Michelle and our agency. The feeling is mutual as she shared how much she enjoyed working with you to get all your insurance setup. Thanks again! 😊"
Profile photo of Lani Abe

Lani Abe

August 1, 2025

5  out of  5
rating by Lani Abe
"My phone conversation with Michelle regarding adding auto insurance on additional vehicle was so thorough and helpful. Michelle took the time to answer all my questions and carefully review what we needed. We really appreciate service like this. Thank you Michelle!"
We responded:
"Lani, thank you so much for compliment and for taking the time to leave us a review here on Google. I always appreciate feedback (of any kind) but I particularly love to hear good feedback. I am so very happy that you happy. I will pass along your kind words to Michelle and thank you for being our customer! "
Profile photo of Robert Wendling

Robert Wendling

July 30, 2025

5  out of  5
rating by Robert Wendling
"Great dealing with Nina Slater. She is a true professional."
We responded:
"Robert, welcome to State Farm and the Nick Sage Agency. Nina and I greatly appreciate your compliments and the 5 Star Review. Thank you for trusting us to help take care of your auto insurance. 🙏🏼"
Profile photo of Michele *

Michele *

July 25, 2025

5  out of  5
rating by Michele *
"I've been with State Farm since 1981. I had an unpleasant experience with another insurance company while buying my 1st car. So I called my parents agent at State Farm and I was insured instantly. I haven't looked back. Recently I needed some help with a death claim. I'm the remaining trustor and trustee of the family trust and there was a lot of paperwork involved. I also had to insure my home and car. Nina helped me through all of it. She has a warm and engaging way.I only had to come in once. because Nina accomodated my preference for email I also received speedy quotes and online links fro m Nick Sage.. So I'll likely never need another insurance agent. Michele Graham"
We responded:
"Wow...thank you, Michele! What a nice and thoughtful review! Thank you for all of your compliments about Nina and our agency. We love to hear that kind of feedback and as your agent, I am flattered. 😊 Thank you for trusting us to help take care of you and your insurance. It is our honor! 🙏🏼"
Profile photo of J.O. Tobin

J.O. Tobin

July 23, 2025

5  out of  5
rating by J.O. Tobin
"Nick Sage and his team are truly oustanding whether you need to check on your insurance or get a prooof of insurance sent to you in the next 15 min they have you covered"
We responded:
"Joe, thank you very much for the compliment and for recommending our agency! We greatly appreciate you and your business! "
Profile photo of Nathalie D. Wakile

Nathalie D. Wakile

July 12, 2025

5  out of  5
rating by Nathalie D. Wakile
"We recently moved to Vegas and needed auto and renters insurance. So grateful Michelle is the one that picked up the phone! She guided me through every option and answered all of my questions. We did get other quotes but ultimately State Farm was the best price for the most coverage. Michelle also helped us navigate canceled our old insurance from another state to make sure everything was done right. Super grateful. Highly recommend!"
We responded:
"Customer care is at the heart of what we do. Thanks for recognizing our team with such a great review, Nathalie!"
Profile photo of Anthony MacNeil

Anthony MacNeil

June 30, 2025

5  out of  5
rating by Anthony MacNeil
"I have never had a better experience dealing with an insurance company and it's all due to people like Michelle which makes me never have to consider doing business with any other company."
We responded:
"Wow...what a wonderful compliment!! Thank you so much for sharing and for the glowing review! 🙏🏼 I am super glad you had such a great experience with Michelle. Thank you for being our customer and for your loyalty. You are definitely appreciated! 😊"