Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of None Business

None Business

October 24, 2025

5  out of  5
rating by None Business
"Thank you so much Michelle for all the great work you do!!"
We responded:
"You are so very welcome! Michelle and I greatly appreciate your compliment and we are so glad you are a happy customer. Please know we appreciate you."
Profile photo of William Brooks

William Brooks

October 24, 2025

5  out of  5
rating by William Brooks
"Michelle is always quick to help Out, thorough and the extremely knowledgeable, thank you for taking care of us! Much appreciated"
We responded:
"Thank you, William. I am so happy to hear Michelle is taking such good care of you and you are receiving excellent customer service. Thank you for taking the time to leave us a review and for being a customer of our State Farm Agency. 🙏🏼"
Profile photo of Yellow Bear

Yellow Bear

October 10, 2025

1  out of  5
rating by Yellow Bear
"Every time I get a statement they keep raising my monthly bill... my driving record has NOT changed no tickets Nothing. We should Not have to pay for others mistakes!!!! This is pure criminal.You're stealing our money! I've been with state farm for years. I will never refer state farm to anyone ever again!"
We responded:
"Hello Whende...I have tried calling you to discuss your concerns, but I keep getting your voicemail. Please call me back. I see your premium did increase $27 at its last renewal. I am very sorry you are so upset by this. Please know this isn't just your policy. There have been rate increases statewide over the last 24 months...for ALL of us (including our competitors). We are all experiencing it(myself included)! ☹️ I see you have been with State Farm since 1998 so, I want to respectfully remind you that rate cycles happen over time. Sometimes rates go up and sometimes they go down depending on the loss ratios for the entire risk pool. This is NOT criminal...it is simply about collecting enough in premiums to pay our losses and being able to deliver on the promise we have made to you and every other customer. It is the opposite of criminal…it is the right thing to do. Even with this increase, I am confident you will still find your premium to be VERY competitive. I would suggest you shop around so you can see for yourself. If you compare your policy's coverage, coverage amounts and deductibles, I believe you will find your rate with State Farm to be quite low. While this exercise will not make paying the premium any easier, it may help with the frustration and anger you feel towards State Farm. In addition, I would like to take this opportunity to sincerely thank you for being our customer for almost 30 years. Please know your loyalty doesn't go unnoticed or unappreciated. Kindly call us back at your earliest convenience so we can discuss this further and see if there is any other way we can help. My team and I are here to help you in any way possible."
Profile photo of Jeannie Newton

Jeannie Newton

October 4, 2025

5  out of  5
rating by Jeannie Newton
"I was referred to rachel by a friend. She highly recommended her and said she was not pushy at all. When I got there, I felt so relaxed with her, she was so nice. She understood where I was coming from and checked everything out for me. She could not understand why allstate was charging me so much money when I had such a great record. She was able to get my monthly payment down considerably including my rental insurance. I have been telling everybody about how wonderful she is and what a great deal your company has given me through her help And guidance. She was very calm, peaceful and explained things so I understood everything she said. No pressure at all. She Is very efficient before I knew what everything was done. She is amazing!!"
We responded:
"Jeannie, thank you so much for taking the time to share your experience with Rachel and our agency! Your review really helps our future customers understand they can come to us to get properly insured and without feeling pressured. We are so happy to have you as one of our newest customers and we look forward to working with you well into the future. Welcome to State Farm and the Nick Sage State Farm Agency. 😊"
Profile photo of Staci Robinson

Staci Robinson

October 3, 2025

5  out of  5
rating by Staci Robinson
"My experience with Michelle was seamless. She was not only knowledgeable, but extremely personable, a joy to speak to. She made the process of acquiring my new policy very simple, yet explained everything throughly. I would recommend Nick’s office and Michelle with confidence."
We responded:
"Staci...I am so glad to hear you had such a good experience with Michelle and our agency. We really strive to provide an amazing customer experience and we love to hear it when our mission is accomplished. Thank you for choosing State Farm for your life insurance needs and for selecting the Nick Sage State Farm office as your agency. 😊"
Profile photo of Leilani & Michael

Leilani & Michael

September 27, 2025

5  out of  5
rating by Leilani & Michael
"Michelle with Nick’s team was so helpful in getting us insurance as we moved across country! She made the process seamless and communicated regularly to keep us updated!"
We responded:
"Welcome Leilani & Michael. Welcome out West and welcome to the Nick Sage State Farm Agency! Michelle and I greatly appreciate you taking the time to leave us a review and to recommend our agency. I am so glad to hear you had such a good experience. Thank you for allowing us to help you with your insurance. 🙏🏼"
Profile photo of Pamela Geffinger

Pamela Geffinger

September 18, 2025

5  out of  5
rating by Pamela Geffinger
"Michelle was very responsive and offered great information. She’s researched and compared coverage so that I’m comfortable with everything. She followed through on everything we discussed and has made my transition to State Farm smooth."
We responded:
"Thank you, Pamela. Michelle and I greatly appreciate you switching over to State Farm and selecting our agency. We also appreciate you taking the time to share your experience with the community. Your feedback is very important to us as is your happiness. Please know we are here if you need anything. 😊"
Profile photo of Kevin Palencia

Kevin Palencia

September 12, 2025

5  out of  5
rating by Kevin Palencia
"Nick has been extremely helpful and patient in the whole process. He is super knowledgeable and explained to me step by step. Thank you!"
We responded:
"Kevin, thank you very much for the compliment and for taking the time to share your experience. I really enjoyed our conversations and the opportunity to get to know you. Thank you for choosing me as your State Farm agent in Nevada and for being a long time State Farm customer. We appreciate you! 🙏🏼"
Profile photo of Adam Taylor

Adam Taylor

August 29, 2025

5  out of  5
rating by Adam Taylor
"Not only was this agency helpful, but timely as well. I was in a pinch and needed a quote for a policy, and Michelle Cook was able to put it together within a matter of hours. She was helpful, friendly, and very accommodating. As a result, I was insured by the end of the day!"
We responded:
"Thank you Adam! Welcome to State Farm and the Nick Sage State Farm Agency. I am thrilled to hear you had such a good experience with Michelle and we both greatly appreciate you taking the time to recognize and recommend our agency. 🙏🏼"
Profile photo of Tanya Hiner

Tanya Hiner

August 29, 2025

1  out of  5
rating by Tanya Hiner
"First time having to file a claim due to someone throwing a rock off an overpass while I was driving on the interstate and it crashed through the sunroof of my BMW. Filed a police report and was told by State Farm that it was comprehensive so it would be covered with zero deductible and wouldn’t increase my rates. We are now three weeks in, they will only cover part of the damage repair leaving me close to $2500 out of pocket. They sent one check to an old address we haven’t lived at in 4 years (mind you my bills come to my current address every month without fail). My car won’t be released since the service provider hasn’t received their check (who knows where that was sent or how long it will take to get there). Meanwhile, I have had to pay for a rental every day at $60/day with no end in sight. The service provider says they have tried and tried to reach out to State Farm, as have I, and we sit on hold waiting for a call to be answered for 45+ minutes to get disconnected or we are told they can’t help us; emails, texts, voicemails and messages go unanswered, and they refuse to provide any assistance. They are quick to close a claim without ANY resolution. My rates keep going up, but when you try to actual use what you are paying for, you get screwed and ignored. Seems like fraud to me especially when they refuse to talk to you or your service provider who wants to submit a revised estimate to help with coverage. Luckily insurance is a competitive market and enough people can choose to go somewhere else."
We responded:
"Tanya, I am so sorry to hear you had such a poor experience with our claims department! We rarely get this kind of feedback and it saddens me to hear it! I want you to know that I will do everything in my power to help and to try and get your claim back on the right track. I will call the claims department right now to get more information and to see what I can do. "
Profile photo of Kimberly Wever

Kimberly Wever

August 28, 2025

5  out of  5
rating by Kimberly Wever
"Nina from State Farm was so helpful! She was able to get quotes fast and explain everything."
We responded:
"Kimberly, thank you very much for taking the time to recommend Nina and the Nick Sage State Farm Agency! We are both so happy you had such a good experience and our super thankful to have you as one of our newest customers. 😊"
Profile photo of Donald Standley

Donald Standley

August 28, 2025

5  out of  5
rating by Donald Standley
"great people, would highly recommend this office,Rosemary is the greatest agent i have ever been with, i am 72 and been with many agents, she is the best by far"
We responded:
"We greatly appreciate the review and your kind words! 🙏🏼 It means the world to us that you have such a high opinion of our office and feel comfortable recommending us to the community for their insurance needs. Thank you, Donald!"
Profile photo of Lynn Hranac

Lynn Hranac

August 22, 2025

5  out of  5
rating by Lynn Hranac
"Michelle Cook has helped me with my auto insurance needs with Nick Sage State Farm office. She was a great help explaining renters insurance to me and helped me pick the right policy for my needs. Great person and office to work with."
We responded:
"Lynn, thank you very much for compliments and for recommending our agency. Michelle and I appreciate it and you so very much! Welcome to State Farm and the Nick Sage State Farm agency. 😊"
Profile photo of Madhu Nellore Babu

Madhu Nellore Babu

August 19, 2025

5  out of  5
rating by Madhu Nellore Babu
"Amazing staff and service. Nick Sage diligently worked with me to make sure I am sufficiently covered"
We responded:
"Thank you, Madhu! You are such a pleasure to work with and I am so glad I could take care of you and your family."
Profile photo of Catzilla

Catzilla

August 17, 2025

5  out of  5
rating by Catzilla
"Michelle Cook was so helpful and great to work with! She made sure we had our policy in place for new home purchase and even helped us save some money on our current homeowners policy. She provided us with excellent customer service and we would highly recommend her & Nick Sage State Farm to anyone looking for a great local agent."
We responded:
"What a great review! Thank you so much for taking the time to share and for awarding us with a 5 Star Review!⭐⭐⭐⭐⭐ I always love to hear this kind of feedback. It sounds like this new relationship is a good one for us all. Please know that Michelle and I greatly appreciate you and your business. Thank you again for selecting us to take care of your personal insurance needs. 😊"
Profile photo of Christian Fuquen

Christian Fuquen

August 16, 2025

5  out of  5
rating by Christian Fuquen
"Rosemary has being extremely helpful on everything I ask her for. A lot of times I call her to do a lot of stuff for me and she’s always nice, polite, and no rushing me at all like other businesses. Recommend State Farm and specially her to be your agent"
We responded:
"Thank you, Christian!! We really appreciate the 5 Star Review. Rosemarie shared how much she enjoys working with you and your dad. 😊"
Profile photo of Nick Guevara

Nick Guevara

August 15, 2025

5  out of  5
rating by Nick Guevara
"Had a fantastic experience with this State Farm office. Nina Slater did an excellent helping with a life insurance policy. I would highly recommend her! Thank you Nina!"
We responded:
"You are so very welcome! Thank you so much for taking the time to recognize Nina and our office with a 5 Star Review! Life insurance is such an important part of our overall financial plan and I am so glad you took the steps necessary to get one in place. Thank you for trusting us to protect you and your family. 🙏🏼"
Profile photo of mike hogi

mike hogi

August 12, 2025

5  out of  5
rating by mike hogi
"Nina is very helpful, knowledgeable, n friendly. Nick Sage STATEFARM Insurance has helped me get better rates."
We responded:
"Mike, thank you very much for sharing your experience with Nina and our agency! I am so glad to hear we had such competitive rates and that you are a happy customer. Thank you for taking the time to leave us a 5 Star ⭐ Review! We appreciate you. "
Profile photo of Faye Jones

Faye Jones

August 11, 2025

5  out of  5
rating by Faye Jones
"So great, she helped me get set up I couldn't be happier"
We responded:
"Welcome to State Farm and the Nick Sage State Farm Agency! Michelle shared how much she enjoyed working with and helping you get all your insurance in place. Thank you for being one of our newest customers. 🙏🏼"
Profile photo of Alan Lee

Alan Lee

August 11, 2025

5  out of  5
rating by Alan Lee
"Nina at State Farm Insurance provides excellent customer service. If you are new to Henderson, NV, I suggest calling her for your insurance needs."
We responded:
"Alan, thank you for taking the time to leave Nina and our agency a 5 Star Review! The entire team greatly appreciates your kinds words and your recommendations. 😊"
Profile photo of Matthew Pourteymaur

Matthew Pourteymaur

August 8, 2025

5  out of  5
rating by Matthew Pourteymaur
"Michelle was awesome she was like a mom. Took care of me"
We responded:
"Matthew, what a nice compliment! I am so glad Michelle was able to help and guide you through the insurance process. While price is certainly important, even more so is to get the proper protection. I am glad Michelle was able to do both. Welcome to the Nick Sage State Farm Agency. "
Profile photo of Lyn Schafer

Lyn Schafer

August 7, 2025

5  out of  5
rating by Lyn Schafer
"Terrific people. Nina you are the best Very creative and the best."
We responded:
"Thank you, Lyn! We sure have been through a lot together over the years and we are so very thankful to have you as our customer. Thank you for your loyalty and for choosing the Nick Sage State Farm agency. "
Profile photo of Amy Miller

Amy Miller

August 7, 2025

5  out of  5
rating by Amy Miller
"I have been a customer for over eight years with Statefarm/ Nick Sage's office. Each time I have a question and need to call in each & every single agent & customer service representative has been kind, courteous and extremely helpful in trouble shooting my concern or just simply making a payment! Michelle in particular is who I spoke with the other day for my policy questions & helped me obtain a copy of my updated insurance card. Michelle was polite, helpful and also energetic just what I needed that day! Statefarm has been more than good to me over the years & extremely helpful with the changes that come in life! #grateful #statefarm #reliable #agency"
We responded:
"Wow...thank you for taking the time to share and for leaving us such a detailed review! Amy, you are always such a pleasure to work with and we all enjoy helping you. Thank you for being such a loyal and long time customer...it's customers like you that make what we do such a pleasure! 🙏"
Profile photo of Michelle Madril

Michelle Madril

August 7, 2025

5  out of  5
rating by Michelle Madril
"Rosemarie Perez was so very helpful and nice really cared to help with new insurance she has great customer service great attitude"
We responded:
"Michelle, thank you so much for the 5 Star Review! I always love to hear from another happy and satisfied customer. I am so glad you had such a great experience with Rosemarie. She does have a great attitude and I am glad you could sense it. 😊 Welcome to State Farm and the Nick Sage Agency. "
Profile photo of Paul Depierro

Paul Depierro

August 2, 2025

5  out of  5
rating by Paul Depierro
"State Farm since the mid 70s and as it all passed down the line the folks all have provided great service to all their customer base."
We responded:
"Paul, thank you for being a State Farm customer for over 50 years!! 🎉 That is such a a huge milestone! Thank you for your loyalty and for allowing our agency to continue the tradition. 😊 We are all so very thankful for you and your business. 🙏🏼"